| 1. | Do you have individual email addresses? |
| Yes we do. Out of all the contacts in our databases, approximately 17,000 have individual contact email addresses that you can use. |
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| 2. | How do you qualify the email addresses in your database? |
| Like the rest of our data, email addresses are qualified by calling each company and obtaining email addresses of people in the creative departments. We honor all remove requests, so you can be sure the contacts you are emailing want to receive email promotions. |
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| 3. | How often do you update your databases, and how? |
| We update all of our databases continuously and post updates to our website every week. Each market group has it's own update cycle and market groups with high turn over like magazines and advertising agencies are called every 60 days. |
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| 4. | What do I get for my subscription? |
| When you subscribe to an edition for any city, region or all of North America, you will gain access to the companies in that particular area. This includes: Advertising Agencies, Graphic Design, Corporations, Magazines, Record Companies, Book Publishing and Media/Entertainment. While you are a subscriber, you will have unlimited access and usage of this data, allowing you to do as many mailings and as much research as you need. |
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| 5. | How much does your service cost? |
| We charge yearly subscription fees that vary depending on your type of company and on what geographic areas you are interested in. For this fee, you will have unlimited access to and usage of our database in the subscribed geographic area. In addition, you can save up to 40 custom lists that will be automatically updated each time you use them. |
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| 6. | Do you list catalog companies? |
| Yes we do. These companies can be found in our Print database, listed under corporations that do catalog. We also list department stores, fashion companies and graphic design firms that specialize in catalogs. |
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| 7. | How many companies do you have in your databases? |
| To get number counts for our databases in specific geographic regions and for specific contact positions, try using our Number of Contacts feature located on the lower right of the Research Center. For more detailed counts, including the number of contacts for specific work types or industries i.e. annual reports, travel and tourism, fashion, go to the List center, choose a company type, and click on Start to create a new custom list. Or contact our Customer Support team. |
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| 8. | Do you print labels? |
| You can print labels yourself using our website and the freely available Adobe Acrobat Reader. This way, you can print labels whenever it is convenient to you. This also allows you to edit, refine and preview your list before printing your labels. |
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| 9. | Why do you show companies that don't hire? |
| Our subscribers are often under the perception that certain companies hire, when in fact, they do not. By including those companies on our website, you can see these cases rather than wondering why companies are missing. Note that when you are building a custom list, none of these companies will be included. |
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| 10. | Can I subscribe to specific categories? |
| You can only subscribe to our databases by city or region. |
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| 11. | How long has ADBASE been in business? |
| We have been producing databases since 1997 and are now the leading provider of up-to-date contact mailing lists for photographers, illustrators, stock agencies and production companies. |
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| 12. | I work for a TV production company. How would ADBASE work for me? |
| We list advertising agencies that do broadcast production. Each agency includes a listing of contacts, email addresses and brands categorized by industry. |
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| 13. | Do you have lists of international companies? |
| While there is considerable interest in international companies, ADBASE does not list companies based outside North America. Our research has found that the costs for our artists to promote internationally will be high while the return on investment will be very low. This is due in part to stricter laws governing unsolicited mail. If you are interested in international data, ADBASE recommends File F/X www.filefx.co.uk. |
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| 14. | Do you have lists of photographers and illustrators? |
| No, we do not sell lists of photographers or illustrators. |
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| 15. | Can you give me the phone numbers of people who use your service so I can ask them a few questions? |
| We cannot give out the contact information for our subscribers, as we do not have authorization to do so. We recommend reading the stories shared with us by our subscribers to learn more about how ADBASE has contributed to their successes. Learn More > |
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| 16. | How can I be certain that my online credit card transaction is secure? |
| We use a secure system that uses Secure Sockets Layer (SSL) technology to protect your credit card and other vital information. This method is extremely secure and will not expose your sensitive information to any unauthorized third parties. SSL technology is currently the most secure way to send credit card information over the Internet. Sales Information is first encrypted on your computer, and then decrypted on our side, preventing anyone from accessing any information in between. |
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| 17. | Can several artists subscribe together as a group to ADBASE? |
| No. In order to make pricing fair to everyone, we have set subscription rates based on expected usage. |
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| 18. | As a guest, is there any way that I can see the quality of a list? |
| Yes. As a guest, you are able to browse some of the companies we have in each of our databases. For a more in-depth look, you can request a free trial or we can give you a tour when you call into our sales department at 1-877-500-0057. |
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| 19. | Why do you charge more for reps than for artists? |
| We have set subscription rates to reflect the expected usage of our service. Since reps use the service much more than individual artists, they pay a higher rate, which is still of great value. |
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| 20. | I am a rep and only do mailings for three of my nine artists. Can I pay a lower rate? |
| As there are many features included in the ADBASE service that are especially beneficial to artist representatives, our business model is set up in such a way that each representative subscription is based on the number of artists they represent. Our comprehensive service includes allowing reps to produce custom lists, print mailing labels, print out telephone call sheets, and send out direct emails. |
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| 21. | Why are there no listings for Quebec? |
| There is not enough subscriber demand for this particular area so we do not include it in our databases. |
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| 22. | Do you have lists for one-time use? |
| Our lists are currently available on an annual subscription basis, including unlimited usage and access. |
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